ATC Support

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How does Remote Support Work?

Your Connection for Support

Introducing the AllTerra Technical Center Program (ATC) –
your resource for in-the-field remote support for Trimble Access.

Enroll Today

Annual Subscription

$165/year

per Data Collector covered by ATC Support

Notification of new software and firmware releases.

Service Loaner- one data collector service loaner per year.

Remote field access via TeamViewer to visually see what your crew sees on the collector, helping them overcome any situation they encounter.

Access to AllTerra's library of tech tips and support documents.

Unlimited phone and email support for data collector under contract.

Support hours: Monday-Friday 7am to 5pm CST
Click Here to Get More Information

Warranties sold separately. Program does not support TSC3 data collector.
Data collector must have a valid Trimble Access maintenance agreement to be eligible for the ATC program.
NOTE: Free Technical Support continues. However, Trimble Access TeamViewer field support is only available through this program.