AllTerra Technical Newsletter – Q3 2023
 
Technical News from AllTerra – 3rd Quarter 2023
 
Support Spotlight: Reid Joy – Technical Support
Reid is a native Texan, born and raised in Beeville. He has lived up and down the central Texas corridor from Corpus Christi to DFW and finally landed in New Braunfels. In previous careers he worked in Aircraft Maintenance under contract to the US Navy and did some time as a Texas State Corrections Officer before tackling the commercial security industry. Installations included numerous CCTV, Access Control, Fire Alarm, automated gate entries/exits, and other installations at U.S. Postal Service facilities across the state, Johnson Space Center and Columbia Scientific Balloon Facility for NASA, and Corpus Christi City Hall among others. When he decided he had done enough work in dirty hot spaces during the Texas summer he found his way to Western Data Systems with the primary goals of handling inventory, rentals, and salespeople. He started answering the new Tech Support Line in 2012. Fast forward to today and he’s still supporting customers, still remembering useless tips about Trimble GeoExplorer 2008 units, and still appreciating the support of the great team that AllTerra Central has become.
 
During his down time you’ll probably catch him enjoying the quiet life of being single with no kids. Reading, listening to his ever-evolving stereo system, or watching a movie. This week we’re on the fence between watching The Thing or Big Trouble in Little China, probably both. I mean, it’s Kurt Russell, right?
Trimble Access Update – 2023.01 
Trimble Access version 2023.01 was released in May of 2023 and fixed several issues from previous versions. One of the major issues resolved in this release was if a project coordinate system had a keyed-in ground scale factor, the project origin coordinates were unable to be computed and stored for the project. To see a complete list of updates go to Trimble Access 2023.01 Release Notes.
 
Trimble Mobile Manager
The Android version of TMM received an update on August 27. This update addresses ‘No network data connectivity’ message preventing the application starting on some Android devices. It also addresses an issue where RTX over satellite would not work for some TDC650 users
Latest firmware for Trimble S-Series Instruments and GNSS receivers
Keep your gear up to date with the latest firmware. Following are the latest firmware versions.
Trimble SX12 – S2.8.4 
Trimble SX10 – S2.6.6 
Trimble X7 – R2.5.100 
Trimble X9 – 1.0.2.0370 
Trimble X12 – 10.0.1.11608 
Trimble S5, S7, S9 – H2.12.10
Trimble S6, S8, VX – R12.5.54 
Trimble R12 – 6.22
Trimble R12i – 6.22
Trimble R10 – 5.60
Trimble R10-2 – 6.21
Trimble R780 – 6.22
Trimble R750 – 6.22
Trimble R8s – 5.61
R8 Model 3 & 4 – 5.60
Trimble R6 Model 3 & 4 – 5.60 
Trimble NetR9s/NetR9– 5.61
Spectra SP60 – 5.23
Spectra SP80 – 3.49
Spectra SP85 – 5.22 
 
GNSS Release Notes                      Optical Release Notes                   Survey Firmware – June 2023
Trimble PenMap
 
The Android version of PenMap received an update on August 30, 2023. This update fixed an issue loading map and hardzoom with south-west orientated PenMap project, as well as fixed an issue that made it impossible to change the language on an Android 13 device.
 
 
Watch “How to put TSC5 into Default File Transfer mode” HERE from the ATC Quick Tip series, a part of AllTerra’s ATC Support Program. These video tips, delivered monthly by the AllTerra Technical Center, provide valuable insights on using Trimble Access. If you’re interested in learning more about the AllTerra Technical Center Program, please visit the information page at https://allterracentral.com/atc-program
Juniper Systems Uinta Field Software
 
The Uinta software received an update July 3, 2023. This update made Improvements to manual geometry editing, conditional logic for imported or existing records, and improved memory usage for large photos or attachments.
 
Juniper Systems Geode Connect
 
The Geode connect had a play store update on August 3, 2023, and an App (iOS) update on August 4, 2023. The new update correctly reads the Geode subscription date codes allowing Geode Connect to detect and select ATLAS subscriptions outside of the United States.
 
Juniper Systems Mesa Pro News
 
Get the Most out of your Mesa Pro Article (June 14, 2023) https://blog.junipersys.com/getting-the-most-out-of-your-mesa-pro-rugged-tablet/
Mesa Pro Press Release: Worlds first ip68-rated rugged tablet with active cooling: https://blog.junipersys.com/press-release-mesa-pro-is-the-worlds-first-ip68-rated-rugged-tablet-with-active-cooling/
Trimble GNSS Firmware Week Rollover issue
 
Trimble 5700 and 5800 model 1 receivers will now incorrectly interpret week numbers due to a recent Week Number Rollover related event. This will lead to errors in calculation of time, date, and position, preventing these receivers from operating. These should no longer be used in the field. Newer survey GNSS receivers must have firmware 4.30 or higher to function correctly.
 
This issue also affects the Trimble Geo 2008/3000 and ProXT/XH receivers for MGIS. Please reach out to your regional sales representative for more information.
 
Trimble Update Tool
 
Trimble has released an application that will update hardware components running Windows. The products that are supported are the TSC7, the T7 tablet, and T100 tablets. The utility runs in the background and will periodically check for updates. When connected to the internet, you will be notified when an update is available and can choose to install it when you are able. For more information, please refer to the support note at Trimble Update Tool
 
TSC5 Battery Charge Failure
 
An issue has developed where TSC5 controllers will show the battery to be in a failed state. When in the failed state, a red led will be shown above the power button. A firmware update has been released to fix the majority of these issues. Please download and install the update as soon as it is received.
 
Here’s a morning cup!
Did you Know?
The MT1000 can be used in Active, Semi-Active, or Passive tracking mode depending on your needs.
 
  • Active- Use in a highly reflective environment. For example, along roadways, in urban areas, on sites with multiple prisms.
  • Semi-Active- Use in reflective environment and require precise elevations. In semi-active mode the robot tracks the LEDs on the MT1000 but automatically switches to the prisms to take a measurement.
  • Passive- Use when not in a reflective environment.
 
For additional reading you can find more info on the
 
Served Up from the AllTerra Technical Center (ATC)
Come back again for another cup!